Job Responsibilities

• • Ensure thorough understanding of all products and services offered by Climate First Bank;
  • Consistently exceed customer expectations and build rapport with existing and new customers;
  • Open and process accounts, perform account maintenance;
  • Accept and process deposits, withdrawals, transfers, check cashing, loan payments; ensure proper customer identification and Bank Secrecy (BSA) procedures are followed;
  • Proactively identify referral opportunities from new and existing customers;
  • Proactively identify cross- and upselling opportunities across ALL of the Bank's products;
  • Actively listen to the needs of prospects and clients and promptly respond to customer requests;
  • Promote bank products and services while maintaining and accurately balancing teller cash drawer;
  • Assist with vault duties;
  • Attend and participate in periodic staff meetings;
  • Keep exceptions for new accounts and audits to a minimum;
  • Open and close the branch with the Branch Manager or Assistant Branch Manager; maintain and stay abreast of security policies and procedures; participate in testing security equipment, understand and follow procedures in case of robbery or other emergency; abide by dual controls procedures at all times;
  • Demonstrate interest in contributing to and working by Climate First Bank’s Core Values;
  • Possess the initiative to obtain education related to ESG and sustainability practices.

Specific Requirements

• • Associates Degree required, Bachelor's Degree strongly preferred;
  • Proven ability to close sales based on customer needs;
  • Previous banking experience required;
  • Ability to balance business needs and customer requests while managing potential risks to the Bank;
  • Previous money-handling experience;
  • Excellent sales, and communication skills;
  • Excellent attention to detail, ability to multi-task, and manage time effectively;
  • Educated in financial products and services, banking regulations and laws;
  • Solid organizational skills.

Physical Demands:

• • Sustained standing and sitting;
  • Frequent use of PC, including typing or sustained attention to monitor;
  • Occasional lifting of basic office files or equipment up to 20 lbs.

Equal Opportunity Statement:

At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

E-Verify Statement:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.